The Government Accountability Office (GAO) issued a new report titled “Nonemergency Medical Transportation: Updated Medicaid Guidance Could Help States.” GAO was asked to review Nonemergency Medical Transportation (NEMT) under Medicare and Medicaid.

This report examines 1) key features of NEMT services under Medicare and Medicaid and how these services are delivered; 2) steps CMS has taken to oversee NEMT under Medicare as well as Medicaid; and 3) the challenges that exist in providing NEMT under Medicaid and steps that selected state Medicaid agencies have taken to address those challenges.

GAO recommends that the Secretary of the Department of Health and Human Services (HHS) direct CMS to assess current Medicaid NEMT guidance and update it as needed. HHS concurred with GAO’s recommendation and provided technical comments which were incorporated as appropriate.