Advancing the EMS profession

Top News

All News

Information For SIREN GRANT Applicants

Feb 10, 2020

Grant applicants can get assistance on a variety of topics, including eRA Commons registration, from the eRA Service Desk (see below).  We expect that would be the fastest route to getting questions answered. 

eRA Service Desk:

Submit a Web Ticket

(preferred method of contact)

Toll-free: 1-866-504-9552 (Press 1 for eRA Commons or ASSIST)
Phone: 301-402-7469 (Press 1 for eRA Commons or ASSIST)
Hours: Mon-Fri, 7 a.m. to 8 p.m. Eastern Time (closed on federal holidays)
Contact for information/questions on:
  • eRA Commons
  • eRA Commons Registration
  • eRA errors and warnings
  • Application Status
  • Post-award administration
If you need immediate help (i.e. you are within two days of a deadline or in the event of a security emergency), call us. Note that the Service Desk's busiest hours are between 10 a.m. ET and 3 p.m. ET.